# UCC BD > UCC BD (United Computer Center) is an authorized national distributor and retailer of computer hardware, laptops, monitors, networking equipment, and security/surveillance products in Bangladesh, operating at ucc.com.bd. Founded 1999. Retail outlets in IDB Bhaban, Multiplan Center Uttara, Chittagong, Khulna, and HQ (Begum Rokeya Sharanee, Taltola, Dhaka). ## Organization - Legal/trading name: UCC (United Computer Center) - Website: https://www.ucc.com.bd - Customer service phone: +880 961 020 2020, +880 961 320 2020 (10 AM - 7 PM, except Fridays) - Customer service email: ecommerce@ucc-bd.com - Head office: 218/4, Begum Rokeya Sharanee, Taltola, Dhaka 1207, Bangladesh - Social: https://www.facebook.com/ucc.com.bd | https://www.instagram.com/unitedcomputercenter | https://www.youtube.com/channel/UCUrQFLGgpbx8rGBD_A_Artg | https://www.linkedin.com/company/uccbd - Related brand: UCC Power (renewable energy / solar division, https://www.uccpower.com/) ## Product categories - [Laptops](https://www.ucc.com.bd/laptops) - [Monitors](https://www.ucc.com.bd/monitors) - [Desktop PC](https://www.ucc.com.bd/desktop-pc) - [Computer Components](https://www.ucc.com.bd/computer-components) - [Computer Accessories](https://www.ucc.com.bd/accessories) - [Storage Devices](https://www.ucc.com.bd/storage-devices) - [Routers & Networking](https://www.ucc.com.bd/routers-switches-networking) - [Security & Surveillance](https://www.ucc.com.bd/security-surveillance) - [Gaming Accessories](https://www.ucc.com.bd/gaming-accessories) - [Projectors](https://www.ucc.com.bd/projectors) - [Batteries & Reusable Energy Sources](https://www.ucc.com.bd/batteries-and-reusable-energy-sources) - [Embedded Solution](https://www.ucc.com.bd/embedded-solution) ## Brands (official/exclusive distributor) UCC is the authorized national distributor in Bangladesh for: - [Acer](https://www.ucc.com.bd/acer) - laptops, monitors - [Apple](https://www.ucc.com.bd/Apple) - MacBook Air, MacBook Pro, MacBook Neo, iMac, Mac Mini, Mac Studio, accessories, AppleCare - [MSI](https://www.ucc.com.bd/msi) - laptops, motherboards, graphics cards, monitors, SSDs, peripherals - [AMD](https://www.ucc.com.bd/amd) - processors, graphics cards - [Intel](https://www.ucc.com.bd/intel) - processors, graphics cards - [Transcend](https://www.ucc.com.bd/transcend) - SSDs, portable storage, memory cards, RAM - [ViewSonic](https://www.ucc.com.bd/viewsonic) - monitors, projectors, commercial displays - [Thermaltake](https://www.ucc.com.bd/thermaltake) - PC cases, PSUs, cooling, gaming chairs, peripherals - [ZOTAC](https://www.ucc.com.bd/zotac) - graphics cards, mini PCs, handhelds - [SAPPHIRE](https://www.ucc.com.bd/sapphire) - graphics cards, liquid coolers - [SEAGATE](https://www.ucc.com.bd/seagate) - hard drives, SSDs - [Uniview](https://www.ucc.com.bd/uniview) - security cameras, monitors, UPS, batteries, commercial displays, solar/energy storage - [D-Link](https://www.ucc.com.bd/d-link) - routers, switches, wireless adapters - [CP Plus](https://www.ucc.com.bd/cp-plus) - security cameras, access control - [ACTI](https://www.ucc.com.bd/acti) - security cameras - [GEIL](https://www.ucc.com.bd/geil) - RAM, SSDs - [Team](https://www.ucc.com.bd/team) - RAM, SSDs - [TOTOLINK](https://www.ucc.com.bd/index.php?route=product/manufacturer/info&manufacturer_id=45) - routers, networking - [Hiksemi](https://www.ucc.com.bd/hiksemi) - flash drives, memory cards, SSDs, NAS Note: only products from these authorized brands are sold on the Site, per official FAQ. ## Tools - [PC Builder](https://www.ucc.com.bd/pc-builder): Interactive tool to assemble a compatible custom PC. - [Product Compare](https://www.ucc.com.bd/index.php?route=product/compare) - [Wishlist](https://www.ucc.com.bd/index.php?route=account/wishlist) ## Offers and campaigns - [Latest Offer](https://www.ucc.com.bd/latest-offer) - [Upcoming Products](https://www.ucc.com.bd/upcoming-product) - [Gift Redemption](https://www.ucc.com.bd/gift-redemption) - [E-Catalogue](https://www.ucc.com.bd/e-catalogue) ## Ordering, delivery, and payment - Orders are prepayment only (online banking, card, mobile banking) - **no Cash on Delivery**. - Delivery: ~48 hours inside Dhaka; ~72-96 hours outside Dhaka (excludes public holidays). - EMI available on select products in a specific price range - contact via live chat for details. - No in-house delivery fleet - fulfilled via third-party courier/logistics partners. - [Where to Buy](https://www.ucc.com.bd/where-to-buy-old) - [Payment Partners](https://www.ucc.com.bd/payment-partners) - [Order Status](https://www.ucc.com.bd/index.php?route=account/order) - [Delivery Information page](https://www.ucc.com.bd/delivery): note - this page currently has no delivery-policy content; see the ordering summary above (sourced from the official FAQ) for actual timelines. ## About UCC UCC is the Authorized National Distributor for globally leading brands such as AMD, Acer, ACTi, CP Plus, D-Link, GEIL, MSI, Seagate, SAPPHIRE, Transcend, Thermaltake, Uniview, ViewSonic & Zotac in Bangladesh. UCC is also the exclusive distributor for many brands mentioned above. UCC has retail outlets in IDB Bhaban, Multiplan Center, Uttara, Chittagong, and Khulna. The headquarter is located in Begum Rokeya Sharanee, Taltola, Dhaka. UCC has one-stop RMA/Warranty support centers in Multiplan Center, Uttara, and in HQ. UCC was formed in 1999 with the sole purpose to enrich Bangladesh IT industry with tastes of premium brands that involves every component needed for a well-built PC and top of the line workstation. UCC has been actively sponsoring many eSports events every year till now. UCC offers complete line of exclusive gaming build components. It has also expanded its business to Internet of Things (IoT), Cloud, Security and Surveillance industries. UCC has been leading the market occupying major share of as much as 50 percent and more in the Bangladesh IT market for graphics cards and storage devices. UCC Power is a Renewable Energy and Power Division of UCC. It has expanded to make its footprint in Power & Renewable Energy sector to provide cutting edge solutions to residential, commercial, and industrial & government sector. Currently, UCC Power offers solutions to Rooftop On-Grid, Hybrid and Mini Grid Solar Systems from Kilowatts to Megawatts projects along with Solar Irrigation Pump and Solar Street Light solutions. UCC Power has completed many Government, Non-Government and Multinational Companies’ projects. UCC Power has partnered with world’s leading inverter companies Sungrow, LPI, JA Solar, and also REC, Canadian Solar, Solar World to provide Tier-1 top-graded panels only. UCC Power is also the distributor for LPI branded Lightning Protection Solution products in Bangladesh. What we can do for you Support Our support team is here to help you between 9 AM and 6 PM on weekdays, except for national holidays. Best Quality We ensure best quality of our products and/or services. For any manufacturing faulty items, we provide instant replacement through our UCC Care department. A department dedicated for warranty and servicing. Faster Delivery To ensure the optimum delivery service we are partnering with as many trusted logistics partners in Bangladesh. Customer Support Call us at 09610202020 from 10:00 AM to 7:00 PM except for Fridays and Public Holiday Over 25,000+ Online Satisfied Customers This number has been generated and measured during the Covid-19 period only. UCC BD - Your Technology Partner ## Frequently Asked Questions Source: https://www.ucc.com.bd/faq Frequently Asked Questions This Agreement was last modified on 09-September-2020 1. Why are there a limited number of Brands available on this Site? UCC is the authorized national distributor for the brands such as ACER, AMD, ACTi, MSI, ZOTAC, Transcend, Seagate, GeIL, Sapphire, D-Link, ViewSonic, CP Plus, Fitbit, Thermaltake, i2V and PROMISE only. Hence, all our products have the best market retail pricing, top quality, and full official warranty support. 2. Can I place an order on Cash on Delivery (COD)? No, you cannot place any orders on COD. All orders are accepted in prepayment basis. You can pay through online banking (debit/credit card), mobile banking and more. Please check our Payment Partners page. 3. Is return policy applicable on this Site? No, return policy is not completely applicable on this Site. You may return a product ‘unopened & intact’ and considered in a saleable condition within the first ten (10) days of your order delivery. Since our products are all same in nature, color and other variations as found in brand website, reviews and other sources, there is no return policy applicable with reasons such as ‘Change of Mind, Size & Color Issue, etc.’ 4. What if there is a stock out issue while the payment is already made? In such cases, UCC will refund the money back to its customer within the general SLA of the refund process. UCC may also offer alternatives where an upgrade is suggested which may cost a little more and if the customer agrees to pay the additional amount as balance. The additional amount as balance which a customer has agreed to pay will always be a discounted value upon pricing. 5. How long does it take for an order to be delivered? Any orders inside Dhaka will take 48 hours to be delivered at your doorsteps. Orders from outside Dhaka will take around 72 hours to 96 hours. Delivery timeline will not be the same if order is placed after, during and/or before any public holidays of Bangladesh. 6. What shall I do if a product arrives broken/damaged during delivery? UCC will never send a product without proper quality checking the product first. As price is paid in advanced by the customer, UCC will ensure the quality of the product by unsealing it first. Hence, damage item will not be delivered from the UCC stores. During receiving the delivery, please check product before taking the handover from the courier services. If product is found damaged while taking handover from the courier services, please keep proper proof in Video, Images and a written signed document of acceptance. In such cases, UCC will send replacement for the order (if stock is available) or provide refund upon customers’ request if case is proved to be a courier service fault. 7. How can I reach the Customer Support for UCC & UCC Brand Support? For reaching us, please call +880 961 020 2020 anytime between 10AM – 07PM except Fridays. You will be guided through the automatic guidance system. 8. How can I avail warranty? I did not find any invoices or I have lost the invoices to the products that I have purchased. For availing warranty all you need is to keep the product + product box + product serial key number sticker intact and readable. With all these, please reach the nearest UCC branch located. If there is no UCC branch located near you, please call us at +880 961 020 2020. 9. What is UCC Care? UCC Care is dedicated service center through which UCC provides all sort of warranties & servicing facilities to our valued loyal customers. A customer needs to contact UCC Care for requesting any warranty and/or replacement requests. 10. Does UCC has its own delivery services? No, UCC does not have its own delivery services. UCC partners with third party logistics companies’/courier services of Bangladesh for ensuring delivery of the product. 11. What are the warranty, replacement and return/refund policies of UCC? For the warranty, replacement and return/ refund policies , please click. 12. Where is UCC located? Where can I find the UCC Care/Warranty & Service Center of UCC? Where are other branches of UCC located? For locating us, please click on the store locator . 13. I did not get the free promo item along the product. What can I do now? Firstly, please check the product description if ‘free promo item’ is mentioned properly. All promo items are provided for a specific time period like 7 days, 14 days or 30 days or based upon the specific campaign period. If product is purchased within the time period mentioned of the offer, then a free item can be sent again via courier. In this case, customer will bear the courier/shipping charges. If product is purchased when no ‘promo offer’ was valid, then customer will not be able to claim the free-item/promo-item such as Free T-Shirt, Wallet, etc. and will not be able to return product for the sole purpose of it. 14. I need help to build my PC. How can I build my PC on this Site? To access PC Builder . 15. Is there EMI available on this website/Site? Yes, EMI is available for specific products in a specific price range. Please contact us through LIVE CHAT to know more. 16. I would like to partnership with UCC for Reseller/Dealer/E-Commerce Retailer/Marketing Ambassador or Affiliates. Who do I contact? In order to reach us for partnership, please email us at ecommerce@ucc-bd.com . ## Warranty, Return & Refund Policy Source: https://www.ucc.com.bd/warranty-return-refund Return Policy This Return Policy is only applicable for products that are listed on the UCC-BD.com website (collectively, referred to as the “Site”), as “Sold and Shipped by UCC”. Overall Return & Refund Guidelines These are UCC’s Overall Return Guidelines. All returns must meet the overall guidelines in order to enjoy the return policy set by UCC. Wherever Return is applicable, a customer will enjoy full warranty support and/or replacement. Please read the Refund Policy below. • All product return requests require a Return Merchandise Authorization (RMA) number. • An individual customer can request an RMA number by using the following; Email at ecommerce@ucc-bd.com and describe your issue and collect the RMA number from your designated UCC Care Support Lead’s email response. Please provide all necessary information such as Order Number, Order Date, Customer Name, Customer Contact Information, Product Name, Product Serial Number (S/N Number), Description of Issue with supporting documents, and images. *Call between 10 am to 7 pm Return Policy will be considered invalid and rejected for the following reasons Not an UCC authorized product and does not have UCC sticker attached to the product and/or package body. Product/Orders that is Return Initiated and submitted to UCC Care under the reason of Dead on Arrival (DoA) and/or Dead on Purchase (DoP) but upon inspection found in a working state including power on and power off condition. Any product with a missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label. Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. Any product that exhibits physical damage induced by user (UID) upon inspection by UCC Care. If a customer received a damaged product upon receiving the product during shipping, then this is would not be considered a return but a Dispute. Any product which appears tampered, customized or altered in any way and resembles different to the original state of condition during purchase. Any product that is returned with markings or writing made by the customer on the original box. No replacements will be initiated and accepted if product packaging is not intact or unsealed. Replacements will be accepted within Three (3) working days inside Dhaka and Five (5) working days outside Dhaka from the date of purchase/order. Replacement Return Policy An order or product ordered from this Site is only applicable for a Replacement if the following conditions are met • UCC Care has successfully accepted the Return Request and declared Replacement for the said product. • If the product arrived damaged upon shipment at Customers’ Correct Lawful Address (i.e. improper addresses without or missing flat/apartment no. or holding no. and/or delivery route is not a safe route, that is, road under construction or filled with obstacles, etc. will result invalidating replacement policy) Dead on Arrival and/or Dead on Purchase (DoA & DoP) Policy UCC will provide total replacement of the product/order if product is Dead on Arrival and/or Dead on Purchase and UCC Care is informed on spot from the time of receiving the goods from the shipping provider. Failure to do so may invalidate this clause and if upon inspection is found otherwise compared to customers’ claim. Refund Policy Refund Policy is only applicable if the following conditions are met – • If product is not received within 30 working days from order creation date. (Note – Orders prior to public holidays and/or EID holidays will be counted from the date of resuming of offices after holidays) • If Credit Card Fraud is detected by any one of the parties and a formal complaint/request is escalated to UCC authorities via e-mail and product is sealed and intact (if the product has been dispatched for delivery). If the product state is found unsealed and opened, then Refund Policy will not be applicable. Warranty Clause & Policies Products are eligible for full warranty support if the following conditions are met; • Product Display Page has a warranty mentioned on our Site. • Product warranty life is within the warranty period from the date of purchase from the Site. • Product with Life Time Warranty is only valid up to the date of manufacturing of that product by the manufacturer. If product line up is discontinued, then warranty period can no longer be life-time and continued. • Product has no User Induced Damage (UID) • Product is free from damage caused by fire, water, shock, hammering, incautious usage, and any other physical external damage caused by avoiding ‘product usage guidelines’ mentioned in the product booklet. • Fungus or rust on mainboards, graphics cards, and RAMs will void the warranty for the particular part or device. • Upon inspection if found that GPUs (Graphics Card) has been used for Data Mining or Bitcoin Mining and/or related to any unconventional usages of the Graphics Card, warranty will be void. • A monitor or display with one to three dots are ineligible for warranty claims. A customer can claim warranty if there are four or more dots. • The warranty will not be valid for mainboards (motherboards) and processors with one or more partially or completely damaged pin. This indicates the user/customer tried to self/external repair from outside parties rather than from UCC Care. • In case of damages to mouse or keyboard purchased as Combo, the whole package with other accessories must be presented while claiming warranty. One cannot claim warranty for the keyboard or the mouse separately. • Under Warranty Policy, UCC Care will first attempt to ‘repair’ the product in-house and if it is not feasible under company resources then UCC Care will take assistance from the Brand itself or else full-replacement will be provided to the customer. • In case of product unavailability of the warranty claimed product, UCC under the issue escalation from UCC Care will provide equivalent product of the same brand or different brand to the customer. • In case of unavailability of the equivalent product, UCC authority will provide replacement with an upgraded model or better specification product belonging to the same brand or different brand to its customer. • If a defective product cannot be repaired or replaced within a reasonable time, or if an equivalent replacement model is not available, UCC may, at its sole discretion and in line with the Consumer Rights Protection Act, 2009 and BCS-aligned practices, offer a replacement with a comparable product or provide a refund of the purchase price, subject to applicable depreciation and usage value. • UCC, UCC Care and all departments correlated to this Site will not be held responsible for any loss of data or software during the servicing period. Same policy applies in case of any loss of data or software at the hand of the user. In this case, UCC will not be responsible for restoring or re-installing any data or software. • Warranty will not be valid if the customer opens and tries to open the product on his/her own. • Warranty will not be valid if the customer breaks the seal of the product. • If the serial/sticker of the product is partially or completely removed or damaged, warranty will be considered void. • A specific timeframe for product collection from UCC Care is not easier to commit as there may require parts/components that needs to be imported from overseas and it can take up to 45 working days for UCC to only get the part(s)/component(s) in hand. • Services such as system setup or operating system customization, during or after sale, does not fall under warranty policy but the services are complimentary only for customers purchasing from this Site with residing address inside Dhaka, Khulna & Chittagong. • UCC will bill charges in consent with the customer(s) if such services do not fall under warranty services. • Service Warranty and Parts Warranty are two different subjects to discuss. In service warranty, customers will bear the charges of the parts/components required. In parts warranty, customer will not have to pay for the parts and services required to complete warranty process. • Customer(s) will bear the transportation cost or shipping cost if products need to be sent to UCC Care for enjoying service related issues. • The warranty does not cover any damage to cables provided with a product regardless of a valid product warranty. • After expiry of the manufacturer’s warranty period, UCC will not be liable for any problems, new or old, detected by the user through observation or through benchmarking software. • For any feedback, query or complaint please write to us at ecommerce@ucc-bd.com . ## Terms of Use Source: https://www.ucc.com.bd/terms TERMS OF USE Last updated December 16, 2020 AGREEMENT TO TERMS These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and UCC, doing business as UCC ("UCC", “we”, “us”, or “our”), concerning your access to and use of the https://www.ucc-bd.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. INTELLECTUAL PROPERTY RIGHTS Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks. USER REPRESENTATIONS By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; ( 5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). USER REGISTRATION You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. PRODUCTS We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change PURCHASES AND PAYMENT We accept the following forms of payment: - Visa - Mastercard - American Express - ABBankIB - BANKASIA - BKASH - CITYBANKIB - DINERSCLUB - Dmoney - IBBL - IPay - MYCASH - NEXUS - Okwallet - QCASH - SureCash - TAPNPAY - UNIONPAY You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Bangladeshi Taka (BDT.). You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. RETURN/REFUNDS POLICY Please review our Return Policy posted on the Site prior to making any purchases. PROHIBITED ACTIVITIES You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to: 1 . Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us. 2 . Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses. 3 . Use a buying agent or purchasing agent to make purchases on the Site. 4 . Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein. 5 . Engage in unauthorized framing of or linking to the Site. 6 . Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. 7 . Make improper use of our support services or submit false reports of abuse or misconduct. 8 . Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools. 9 . Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site. 10 . Attempt to impersonate another user or person or use the username of another user. 11 . Sell or otherwise transfer your profile. 12 . Use any information obtained from the Site in order to harass, abuse, or harm another person. 13 . Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise. 14 . Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site. 15 . Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site. 16 . Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you. 17 . Delete the copyright or other proprietary rights notice from any Content. 18 . Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code. 19 . Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site. 20 . Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”). 21 . Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site. 22 . Use the Site in a manner inconsistent with any applicable laws or regulations. USER GENERATED CONTRIBUTIONS The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that: The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use. You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use. Your Contributions are not false, inaccurate, or misleading. Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us). Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people. Your Contributions do not violate any applicable law, regulation, or rule. Your Contributions do not violate the privacy or publicity rights of any third party. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors; Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation. Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings. CONTRIBUTION LICENSE You and Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. GUIDELINES FOR REVIEWS We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative. We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews. SOCIAL MEDIA As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account. SUBMISSIONS You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions. THIRD-PARTY WEBSITES AND CONTENT The Site may contain (or you may be sent via the Site or the Marketplace Offerings) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-PartyContent does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites. SITE MANAGEMENT We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the Marketplace Offerings. PRIVACY POLICY We care about data privacy and security. Please review our Privacy Policy: https://ucc-bd.com/privacy-policy-cookie-restriction-mode . By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in Singapore. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Singapore, then through your continued use of the Site, you are transferring your data to Singapore, and you expressly consent to have your data transferred to and processed in Singapore. TERM AND TERMINATION These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE MARKETPLACE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. MODIFICATIONS AND INTERRUPTIONS We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings. We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections, updates, or releases in connection therewith. GOVERNING LAW These terms shall be governed by and defined following the laws of Bangladesh. UCC and yourself irrevocably consent that the courts of Bangladesh shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms. DISPUTE RESOLUTION Informal Negotiations To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each a "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party. Binding Arbitration Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be two (2). The seat, or legal place, or arbitration shall be Dhaka, Bangladesh. The language of the proceedings shall be Bengali. The governing law of the contract shall be substantive law of Bangladesh. Restrictions The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. The the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. Exceptions to Informal Negotiations and Arbitration The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court. CORRECTIONS There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice. DISCLAIMER THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. LIMITATIONS OF LIABILITY IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. INDEMNIFICATION You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; ( 4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. USER DATA We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. MISCELLANEOUS These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use. CONTACT US In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: UCC Avenue 27, Level 6, Plot # 390B Old, 7 New; Road # 27 Old, 16 New; Dhanmondi, Dhaka 1209 Bangladesh. Phone: +8809610202020 ecommerce@ucc-bd.com ## Support - [Store Locator](https://www.ucc.com.bd/store-locator) - [RMA / Service Center](https://www.ucc.com.bd/rma-service-center) - [Privacy Policy](https://www.ucc.com.bd/privacy) ## Machine-readable indexes - [Sitemap index](https://www.ucc.com.bd/sitemap.xml) - [Product sitemap](https://www.ucc.com.bd/sitemaps/product-sitemap.xml) - [Category sitemap](https://www.ucc.com.bd/sitemaps/category-sitemap.xml) - [Manufacturer sitemap](https://www.ucc.com.bd/sitemaps/manufacturer-sitemap.xml) - [Information sitemap](https://www.ucc.com.bd/sitemaps/information-sitemap.xml)